Partner service · Flyhelp
Flight delayed or cancelled? You may be owed up to €600
European regulation EU261 makes airlines pay fixed compensation for long delays, cancellations and denied boarding — and it covers flights from Georgia to Europe on any airline, and flights back on European airlines. Our partner Flyhelp checks your flight for free and handles the whole claim; you pay only if the money arrives.
When you are entitled
Delay of 3 hours or more
Measured at arrival, at the final destination. A 2h55m delay does not qualify; 3h00m does.
Cancellation
Told less than 14 days before departure — unless the airline offered a re-route that landed close to the original time.
Denied boarding
Overbooked and left behind against your will, with a valid ticket and on time at the gate.
Missed connection
When one ticket covered both flights and the first one’s delay made you miss the second.
Not covered: extraordinary circumstances the airline could not avoid — severe weather, air-traffic-control strikes, security risks. Airline technical problems and crew shortages are NOT extraordinary; those are claimable.
How much
| Flight distance | Per passenger | Example |
|---|---|---|
| up to 1,500 km | €250 | Tbilisi – Istanbul, Kutaisi – Warsaw |
| 1,500 – 3,500 km | €400 | Tbilisi – Munich, Batumi – Berlin |
| over 3,500 km | €600 | Tbilisi – Paris, Tbilisi – London |
Paid per passenger, children included, on top of any ticket refund. Claims usually reach back two to six years.
What to keep
- Your boarding pass and booking confirmation.
- Receipts for meals, hotel or transport the delay forced on you — these are refundable separately.
- The airline’s own message about the delay or cancellation, if you got one.
Let Flyhelp do the chasing
Enter the flight number and date, Flyhelp tells you on the spot whether it qualifies and for how much. They write to the airline, go to court if needed, and take a share only from money actually paid out.